Job Announcement: Store manager at House of Coffee

 

SEE POSITION HERE

Job Description and Responsibilities:

Employee Management – This role is ideal for someone who is empathetic & enjoys managing people. Your main responsibility is to lead and develop a highly effective staff. You will provide coaching, direction, and set positive examples. Your duties will include:
Hiring & Training
On-shift evaluation & feedback
Staff Performance Reviews
Creating Policies & Procedures – We’re looking for someone who loves systems and efficiency. You will be responsible for identifying, planning, and implementing appropriate store processes to ensure the store runs smoothly, day in and day out. This includes creating systems and/or policies for:
Opening/Closing Activities
Cash Handling
Defining Job & Shift Roles
Ensuring consistency, accountability and measurability for each shift’s duties
Inventory Management – Managing inventory is an integral part of the business. You will be responsible for the inventory management process to help the business maintain adequate product stock ensuring we never run out of key items, or don’t have waste from over ordering.
Weekly Inventory Management (Coffee, pastries, and dairy)
Creating/Updating Sales Orders
Training Staff on Inventory Management & Ordering
Increasing Sales – Do you love talking coffee with customers? You have a great opportunity to take ownership of the selling experience here. Training the staff on how to upsell and connecting with the guest will be necessary for your success.
Implementing Upselling Techniques
Bringing In New Products
Educating Staff on Coffee & Tea
Customer Experience – We want a manager who has customer service built into their DNA. You will be responsible for providing an exceptional level of customer service & treating customers like family to create a warm and friendly environment.
Qualifications:

A minimum of three years of management experience in a retail setting with direct supervision of 5 or more staff.
Strong leadership skills and a track record of building and developing a great team.
You are an organized systems builder: You have proven success in implementing new policies and procedures to ensure consistent workflow.
Great communicator: You seek first to listen, developing respected relationships with your staff & management team, and are professional in all aspects of the job.
A passion and sense of ownership in all aspects of the position.
Flexible work schedule that may include early mornings, evenings, weekends, and/or holidays.
Available to work flexible hours that will include 40 hours or more per week.
Physical Requirements

Be able to stand for long periods of time
Ability to lift up to 30 pounds without assistance
Henry’s House Of Coffee is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law.